RESETTLEMENT AND PLACEMENT PROGRAM CASE MANAGER
Company: Bethany
Location: Grand Rapids
Posted on: October 8, 2024
Job Description:
Resettlement and Placement Program Case Manager
Requisition #: req14092
Location: Grand Rapids, MI
Hours: Full-time (40 Hours/Week)
Bethany is changing the world through family. We began our work by
serving one child more than 75 years ago. Today, Bethany is an
international Christian nonprofit partnering with communities in
more than 30 states and in several countries around the world. We
strengthen and preserve families, support displaced people fleeing
danger, and find safe, loving families for children who need them.
Bethany is at the forefront of creating and implementing solutions
to meet the growing needs of vulnerable children and families in
the U.S. and around the world.
As a Refugee Resettlement or Afghan Case Manager, you will be
primarily responsible for providing culturally sensitive social
services to clients referred to the program. This individual will
also be responsible maintaining client files as required by partner
organizations and the Department of State.
This position is expected to function effectively with moderate
supervision while following the guidelines given on procedures,
along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
- Provide culturally sensitive case management services to
refugee clients during the defined timeframe from their arrival to
the United States;
- Maintain up-to-date information in client files as required by
partner organizations and Department of State;
- Ensure delivery of services as described in partner
organizations' handbook and contractual agreement;
- Complete paperwork within appropriate time frames based on
contract guidelines;
- Attend weekly meetings with supervisor to consult on cases, and
to review case plan and direction;
- Collaborate effectively with the appropriate internal staff
within Bethany programs to coordinate the services for the clients
enrolled in their programs as well;
- Develop and maintain understanding of current refugee issues
through personal reading, attendance at related seminars,
participation in related task forces and committees, and personal
involvement with refugees;
- Keep abreast of community resources and refer clients for
support, as needed;
- Must be willing to complete on call duties that include time
outside normal business hours and weekends;
- Support volunteers from local community groups by providing
information and training, as needed;
- Provide transportation to clients, as needed;
- Stay abreast of all agency, federal, and state regulatory
requirements related to social services;
- Complete other duties as assigned. QUALIFICATIONS:
- Bachelor's level degree in Behavioral Sciences, Human Services,
or a Social Services field from an accredited college;
- Child welfare and/or case management experience is strongly
preferred;
- Bi-lingual: English/Arabic, French, Kinyarwanda, Swahili or
other indigenous languages for Refugee Resettlement and
English/Dari, Farsi, Pashto, or other applicable languages for
Afghan program, preferred;
- Prior work experience with serving refugees, preferred;
- Sensitivity in communicating and developing cross-cultural
relationships;
- Excellent verbal and written communication skills;
- Must be a team player and highly collaborative;
- Demonstrated clinical, therapeutic, and crisis intervention
skills;
- Ability to work independently and exercise a high level of
confidentiality;
- Must be willing and able to work a flexible schedule which may
include evening airport arrivals and weekend home visits, when
necessary;
- Commitment to goals of refugee resettlement, co-sponsorship,
and the program mission;
- Must be able to pass required medical examinations and have the
physical ability to fulfill the essential job functions, including
physical restraints of a resident;
- Computer skillssufficient to perform essential functions
including knowledge of MicrosoftOffice suite;
- Must be 21 years old with a valid driver'slicense with at least
3 years driving experience in the U.S. to operate avehicle on
behalf of Bethany. Must also pass a Motor Vehicle Records
(MVR)check and maintain a reliable vehicle with proof of adequate
insurancecoverage;
- Pass a criminal history screen, including state and local child
protection agency registries;
- Subscription to andintegration of the agency Statement of Faith
and Mission Statement.
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Keywords: Bethany, East Lansing , RESETTLEMENT AND PLACEMENT PROGRAM CASE MANAGER, Executive , Grand Rapids, Michigan
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