Customer Care Agent

Company: VirtualVocations
Location: Warren
Posted on: November 1, 2024

Job Description:

A company is looking for a Customer Care Agent in Shared Services.

Key Responsibilities

Respond to customer inquiries and service requests via phone, email, or chat
Log case notes and provide accurate information to resolve inquiries
Participate in ongoing training and submit ideas for continuous improvement

Required Qualifications

High school diploma
Minimum of one year of relevant experience
Proficiency in Microsoft Office products and Windows-based applications
Ability to work with a variety of constituencies
Any equivalent combination of related education and/or experience will be considered

Keywords: VirtualVocations, East Lansing , Customer Care Agent, Sales , Warren, Michigan

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