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Remote Provider Service Representative

Company: VirtualVocations
Location: Saginaw
Posted on: November 2, 2024

Job Description:

A company is looking for a Remote Provider Service Representative to assist healthcare providers through a contact center.



Key Responsibilities

Answer incoming healthcare contact center calls and route them to clinical staff
Gather and verify demographic information while documenting calls using standard software
Handle inbound and outbound calls according to department policies and escalate crisis calls as needed


Required Qualifications

2+ years of customer service experience
Medicaid experience
1+ year of MCO or provider billing experience
No time off in the next 90 days

Keywords: VirtualVocations, East Lansing , Remote Provider Service Representative, Sales , Saginaw, Michigan

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